METHODOLOGY

Clear Communication

Clear Communication

Clear communication and great ideas are the cornerstone of any project.

To secure success, I make every effort to ensure we understand each other.

Thorough Quality Control

Thorough Quality Control

How do you avoid a stupid mistake?

Coffee and double-checking!

Everything On-Time

Everything On-Time

There's a clear window for projects to succeed and maintain relevancy.

Deadlines will be given, agreed upon and will be kept to.

I try to take pride in my work, myself and my core principles.

This has led me to hold myself to a high standard and some interesting philosophies.

In terms of my work - I believe in complete testing, timely delivery, clear communication and making my clients as happy as possible.

In terms of philosophy, more on that here.

Clear Communication

Communication will be made primarily via e-mail and phone calls.

Each time a phone call is made and important information is discussed, a summary e-mail will be sent out after the fact to ensure a record is kept and to ensure that we are on the same page.

Delivery & Payment On-Time

Projects will be attempted to be delivered within the agreed upon timescale to the best of my ability.

If at any time I believe more time is required you will be informed and we will enter into discussions about how to proceed based upon your payment plan. I will make sure we come to a fair arrangement for both of us and make sure that the added time does not take the mick.

This also applies to my bills. I've outlined enough in the Terms section about how I expect to be paid on time and I apply the same courtesy to those that work for me.

Testing & Quality Control

All code will be tested thoroughly on the environment requested (or the closest approximation) to ensure that the software is running how it should.

Any CAD drawings will be cross-referenced and double-checked to minimize the mistakes and checking you need to do.

For information on bug fixing, please see the relevant section under Terms.